Earnings Sentiment

Sentiment Analysis of the earnings transcript to help figure out if there are any bullish or bearish sentiments that could be gathered from it. We're doing ML and AI based analysis on the earnings call to get some more insights.

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Sentiment Distribution

   

Earnings Call Transcript Word Cloud

     

Bullish Statements during Earnings call

Statement
So capturing consumer payments in Saudi Arabia, U.A.E., Kuwait, Qatar, all those markets, phenomenal growth engine for us
So I'm glad people think that we've made good progress in the United States because maybe that means the decade ahead working on it made progress, but I don't feel that way at all
Value-added services and new flows will grow faster than consumer payments
We love the growth rates of all of our business lines, but they'll grow faster
The Pismo acquisition gives us fantastic capabilities in a real pain point for our clients and having cloud-native best-in-class processing capabilities for our banks
We believe we've built a better network solution, less friction, more efficiency, better data, greater transparency, lower cost relative to the alternatives, and we're investing hard behind this
But in this case, I think steady, sustained growth is a good thing
Our technology is best-in-class, and the security that comes with it is best in class
We feel great about that
We are incredibly bullish on B2B payments
Mexico is a great opportunity for us because it's got great clients
What I would say is we're having a great success in deepening our relationships with our clients
I feel that we've got so much work to do in North America to capture the opportunity, and that's a good thing
And if your people can deliver 20% better work, you're going to have 20% better performance, and that's a huge unlock
We have the best payments brand in the world, I think a long distance
This new flow is part of our business, capturing payments outside of core C2B, B2B, P2P cross-border P2P, all of those flows, huge opportunity
But in the Gulf, in consumer payments, you've got a great demographic
And so our focus in Mexico is about investing behind our best clients there, who are incredibly talented and sophisticated clients, capturing the remittance opportunity, which is an enormous opportunity, getting cheap acceptance devices, contactless tap-to-pay investment devices into small and nano merchants
It's just a cultural thing in Japan, and it's a great opportunity with sophisticated clients to get after that
Huge opportunity for growth
And so people, I mean, we think we have the best people in payments in the world, bar none
We're very excited to have Visa
So again, B2B part of our sort of CMS, commercial and money movement lever, which we think is a huge opportunity
That's a huge accomplishment
In the U.S., we've had steady growth since March of last year, month-over-month, quarter-over-quarter, relatively sustained growth, and that's continued through our fiscal Q1 and through our fiscal Q2 quarter-to-date, again, until February 21
And Discover with Capital One will be an even stronger network competitor, and we welcome the competition
And then in Mexico, we're really excited about our Prosa investment because that Prosa investment enables us to have a platform to invest into the Mexican market to really invest to sort of elevate the technology capacity in the market, but also as a platform to sell our value-added services
So if our consumer business is C2B, money has to move between a whole bunch of other counterparty pairings, B2B, B2 small b, P2P, cross-border P2P, G2C disbursements, et cetera, our new flows business, our CMS business, is about capturing those money movements, huge opportunity
It's a phenomenal market, lots of growth, obviously, an enormous amount of diversity in that market country by country
Competition makes us better, and we welcome the competition
       

Bearish Statements during earnings call

Statement
Then you look at Pix in Brazil, there were problems that were not solved in nano merchants and for people outside the financial services, and it took off greatly
And in and out of Asia, and specifically in and out of China, which are both still below pre-pandemic levels, 2019 levels
But once again, when talking to investors, they always have this view that, oh, they're worried that growth rate is going to drop to 0 or something low single digit or something
Sometimes they've got a major risk problem
God, it's a tough one
One, cash displacement in core consumer payments
And so going back to a recession after recession
And then if you go medium term and longer term, you start solving harder problems
But in markets like the United States, you're just further down the funnel
I wish I had another decade because the job is just not done
And we're kind of going through, but I was stopped in my tracks as we were kind of going through the Q&A because for them, they had a real issue, which was like, look, we have to figure out how to move things along culturally, as you talked about, because we're going to have 20% fewer workers in 20 years than we do today
I feel like it's been interesting because since June of 2020, one of the key things that I've said is like people always ask is like, well, where is the upside in Visa? Travel estimates are too low
It's hard
Payments is hard for our clients, and it's getting harder
And I have -- so then as I'm going to go back and listen to the recordings, so I can practice saying it that quickly, but I think that's a really important point that oftentimes has lost people -- is lost on people is like, oh, it's not just moving the money, am I sending it to the right place? What happens if I send it to the wrong place, et cetera
Sometimes it's economic and financial, but less than you think
And we've really attacked that, and that changes how people behave
You've got Visa Direct, where we're just scratching the surface
   

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