Sentiment Analysis of the earnings transcript to help figure out if there are any bullish or bearish sentiments that could be gathered from it. We're doing ML and AI based analysis on the earnings call to get some more insights.
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| Statement |
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| As we concluded 2023, 42% of our ARR is contracted under multiyear commitments demonstrating the strength and longevity of our customer relationships and our remaining performance obligations also reached a new record of $195 million, a positive indicator of our performance durability going forward |
| And going into this year, I did see a good momentum |
| [indiscernible] momentum customers, we noticed the comment in the shareholder letter that 4Q's performance from both logo retention and upsells should affect NRR positively in the future periods |
| We feel very encouraged that this is the right way to engage with our customers and think that it will impact not only that we're able to onboard customers like the 16% logo increase that we saw in this year, but also the improvement of NRR over time |
| As a result, our pipeline remains robust and we are adding new customers and expanding our penetration into our market |
| We're creating upside from bigger average order at renewables [ph] |
| And also great to see momentum and improvement in overall net new customers |
| Pricing alignment with our customer with 3.0 has greatly enhanced our go-to-market mode and improved our offering to our enterprise customers |
| While our results on the top line were better than planned, we also exceeded expectations on our bottom line |
| In other words the speed at which we're able to get that and those deals starting to close faster will drive -- that yield will drive the better ROI or recovery on the cash side |
| We are rapidly becoming a go-to source for [indiscernible] to power up competitive advantage for the largest companies, who are investing massive resource into Gen AI |
| We believe that we are just getting started with what is possible with generative AI and only beginning to see its tremendous growth potential for us |
| I'm very proud of our team as we achieved an important milestone that we want to reach this year |
| We were profitable on a non-GAAP basis in the fourth quarter and our Q4 non-GAAP operating margin show a strong improvement of 30 percentage points compared to last year, which led to us achieving our first positive free cash flow quarter since our IPO |
| This is a great achievement for us and reflects a lot of smart work and discipline from our team |
| Or Offer Yes, Steve, I think the strong momentum that is a very good execution from our team |
| In Q4, we reported another quarter of growth and operating improvements |
| We're very excited to see that that data ultimately -- that those deals did ultimately convert and are providing us good momentum as we enter 2021 |
| And all of those are start to yield fruits that we are very excited |
| I think that our strategic motion gets better and better |
| But we're really excited with the results that we had |
| First on the core of the competitive intelligence use case is very strong, a lot of improvement to I think the shopper that is the e-commerce, what we call buy online solution, it's also doing very well so |
| I think we saw in Q4 a little bit of acceleration in the strat as we were seeing, strat was doing really great and also in the low part of the market in SMB, we saw a strong momentum |
| We believe that companies that leverage our data and insights will achieve lasting data-driven competitive advantages ones that will be sustained with our unique and powerful offering in the near and long-term |
| So all across the board we're seeing good momentum there |
| And as Or mentioned, an area of strength for us was in our strategic accounts where we closed 10 seven-digit contracts during the quarter, an outstanding result that is fueling our positive momentum |
| We believe we are well positioned to take advantage of the math adoption of Generative AI by the world's largest businesses, which is just beginning |
| As we navigate the current macro environment, we are building momentum and increasingly optimistic |
| Also we have the self serve offering that a lot of customers choose to buy yearly, it is also nice boost |
| This resulted in a record non-GAAP operating margin of 8%, and represented an improvement of 29 percentage points versus the prior year |
| Statement |
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| Our fourth quarter GAAP operating loss was $1.1 million, while our non-GAAP operating profit was $4.7 million |
| If you just looked across your three key segments, your enterprise and strat mid-market and SMB, which ones from a demand perspective got better or worse relative to the third quarter? Did you see further stabilization across everything? Or maybe SMB was still challenged but enterprise got stronger |
| Can you talk a little bit about the churn level there? It's continuing to decline at this point |
| The second angle, you know that consumer behavior change |
| It looks like some of the underlying metrics like RPO and then net new customers outpaced revenue growth |
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