| Template-based management of telecommunications services |
2022-11-29 |
2023-3-23 |
|
| Limiting contact in a networked contact center environment |
2022-11-14 |
2023-5-11 |
|
| Unified communications call routing and decision based on integrated analytics- … |
2022-8-18 |
2022-12-22 |
|
| Customized call routing and processing based on analytics and a high-level … |
2022-7-01 |
2023-9-05 |
2023-9-05 |
| Virtual data centers |
2022-4-28 |
2023-2-07 |
2023-2-07 |
| Apparatuses and methods involving a monitor device for use with endpoint … |
2022-4-28 |
2023-8-01 |
2023-8-01 |
| Region-based redirection and bridging of calls |
2022-4-18 |
2023-7-11 |
2023-7-11 |
| Display dependent analytics |
2022-3-01 |
2023-7-18 |
2023-7-18 |
| Client-specific control of shared telecommunications services |
2022-2-14 |
2023-6-27 |
2023-6-27 |
| Apparatuses and methods involving a contact center virtual agent |
2021-12-06 |
2023-7-11 |
2023-7-11 |
| Computer server configured for data meetings with optional participant-selected … |
2021-11-17 |
2023-2-28 |
2023-2-28 |
| Client-specific control of shared telecommunications services |
2021-10-12 |
2023-3-14 |
2023-3-14 |
| Apparatus and methods of analyzing status of computing servers |
2021-10-12 |
2022-12-13 |
2022-12-13 |
| Communications apparatus using channel-communications management |
2021-8-30 |
2022-12-08 |
|
| Systems, methods, devices and arrangements for cost-effective routing |
2021-8-25 |
2023-5-23 |
2023-5-23 |
| User-configurable recording of VoIP calls |
2021-8-09 |
2023-8-22 |
2023-8-22 |
| Contact center customization in data communications systems |
2021-8-02 |
2022-11-15 |
2022-11-15 |
| Data communication routing architecture based on time zone and reconfiguration |
2021-7-01 |
2023-7-04 |
2023-7-04 |
| Managing communications-related data based on interactions between and … |
2021-6-22 |
2022-6-21 |
2022-6-21 |
| Customization of alerts using telecommunications services |
2021-6-21 |
2022-8-09 |
2022-8-09 |
| Programming/data sets via a data-communications server |
2021-6-21 |
2023-6-06 |
2023-6-06 |
| Dynamic direction of incoming calls |
2021-6-21 |
2023-4-18 |
2023-4-18 |
| Location updates for call routing decisions |
2021-6-07 |
2023-1-10 |
2023-1-10 |
| Intelligent network operations for data communications between client-specific … |
2021-5-24 |
2023-6-20 |
2023-6-20 |
| Support services for virtual data centers |
2021-5-06 |
2023-3-21 |
2023-3-21 |
| Communication bridging in a remote office environment |
2021-5-03 |
2022-10-04 |
2022-10-04 |
| Region-based bridging of calls using client-specific control and revised caller … |
2021-4-29 |
2023-7-18 |
2023-7-18 |
| Apparatus and method for user configuration and reporting of virtual services |
2021-4-16 |
2023-2-21 |
2023-2-21 |
| Methods and systems for improving performance of streaming media sessions |
2021-4-12 |
2021-9-30 |
|
| Multiple-factor authentication |
2021-3-25 |
2023-1-17 |
2023-1-17 |
| Systems, methods, devices and arrangements for unified messaging |
2021-3-16 |
2022-6-21 |
2022-6-21 |
| Customized call model generation and analytics using a high-level programming … |
2021-3-16 |
2022-7-12 |
2022-7-12 |
| Region-based connecting of calls using client-specific control and provisioned … |
2021-3-09 |
2022-11-22 |
2022-11-22 |
| Web-enabled chat conferences and meeting implementations |
2021-2-26 |
2022-11-15 |
2022-11-15 |
| Encoder pools for conferenced communications |
2021-2-16 |
2022-8-30 |
2022-8-30 |
| Approaches for evaluating call quality |
2021-2-15 |
2023-8-22 |
2023-8-22 |
| Information security implementations with extended capabilities |
2021-2-12 |
2022-12-06 |
2022-12-06 |
| Management of VoIP device contact lists in a data communications services … |
2021-1-20 |
2022-12-06 |
2022-12-06 |
| Template-based configuration and management of data-communications services |
2021-1-19 |
2022-8-23 |
2022-8-23 |
| Visual interfaces for telephone calls |
2021-1-19 |
2022-8-30 |
2022-8-30 |
| User configurable data storage |
2020-12-21 |
2022-9-06 |
2022-9-06 |
| Methods and systems for information streaming to user interface |
2020-12-15 |
2022-12-27 |
2022-12-27 |
| Virtual telephone extension |
2020-12-15 |
2023-8-15 |
2023-8-15 |
| Multiple-master DNS system |
2020-12-14 |
2023-3-21 |
2023-3-21 |
| Networked contact center user interface approach |
2020-12-08 |
2023-8-22 |
2023-8-22 |
| Telecommunication privacy protection using a high-level programming interface |
2020-12-08 |
2022-8-02 |
2022-8-02 |
| Customized call lists for voip systems using high-level programming |
2020-12-01 |
2022-9-20 |
2022-9-20 |
| Systems and methods involving semantic determination of job titles |
2020-12-01 |
2023-6-27 |
2023-6-27 |
| Analysis of data metrics in IPBX networks |
2020-12-01 |
2023-5-16 |
2023-5-16 |
| Intelligent call handling and routing |
2020-11-23 |
2023-5-09 |
2023-5-09 |
| Client-specific control of shared telecommunications services |
2020-10-06 |
2021-10-12 |
2021-10-12 |
| Identifying and processing, for priority, calls in data communications server |
2020-9-30 |
2023-3-21 |
2023-3-21 |
| Switchboard server using a high-level programming interface |
2020-8-14 |
2022-9-20 |
2022-9-20 |
| User-configurable dynamic DNS mapping for virtual services |
2020-8-11 |
2023-1-03 |
2023-1-03 |
| Routing of calls based on analysis of digital voice data in a data- … |
2020-7-31 |
2021-4-27 |
2021-4-27 |
| Intelligent call handling and routing based on numbering plan area code |
2020-7-20 |
2021-12-28 |
2021-12-28 |
| IPBX control interface for distributed networks |
2020-7-14 |
2022-6-28 |
2022-6-28 |
| Conferencing and meeting implementations with advanced features |
2020-6-15 |
2023-6-20 |
2023-6-20 |
| Server-based service configuration system and approach |
2020-5-05 |
2021-8-24 |
2021-8-24 |
| NAT traversal in VoIP communication system |
2020-4-27 |
2021-11-23 |
2021-11-23 |
| Customized telecommunication monitoring and alerts using a high-level … |
2020-4-07 |
2021-9-21 |
2021-9-21 |
| Apparatuses and methods involving data-communications virtual assistance |
2020-3-18 |
2023-4-04 |
2023-4-04 |
| Apparatuses and methods involving data-communications room predictions |
2020-3-18 |
2022-12-27 |
2022-12-27 |
| Apparatuses and methods involving an integrated contact center |
2020-3-18 |
2022-9-13 |
2022-9-13 |
| Call redirect from mobile device in IPBX |
2020-2-25 |
2022-8-09 |
2022-8-09 |
| Communications approach and implementations therefor |
2020-2-17 |
2022-6-28 |
2022-6-28 |
| Analysis of call metrics for call direction |
2020-2-10 |
2022-4-05 |
2022-4-05 |
| Customization of emergency notifications for telecommunications services |
2020-1-21 |
2021-5-04 |
2021-5-04 |
| Server generated timing of location updates for call routing decisions |
2020-1-09 |
2021-9-14 |
2021-9-14 |
| Region-based connecting of calls using client-specific control and provisioned … |
2019-12-24 |
2021-3-09 |
2021-3-09 |
| Method and system for updating physical location information |
2019-10-10 |
2020-8-11 |
2020-8-11 |
| Delayed replication for protection of replicated databases |
2019-9-25 |
2021-10-19 |
2021-10-19 |
| System and method for monitoring computing servers for possible unauthorized … |
2019-9-16 |
2021-7-06 |
2021-7-06 |
| Interactive meeting recordings |
2019-8-01 |
2023-6-20 |
2023-6-20 |
| User configurable routing of VoIP calls |
2019-6-12 |
2021-8-03 |
2021-8-03 |
| Methods and systems for improving performance of streaming media sessions |
2019-5-24 |
2022-7-21 |
|
| Network path selection for routing data |
2019-5-22 |
2020-12-22 |
2020-12-22 |
| Analysis of transmission characteristics in a voice-over-IP network |
2019-5-22 |
2021-9-07 |
2021-9-07 |
| Template-based configuration and management of telecommunications services |
2019-5-21 |
2021-1-26 |
2021-1-26 |
| Customization of alerts using telecommunications services |
2019-5-21 |
2021-6-22 |
2021-6-22 |
| User interfaces for automated control and access to disparate data/management … |
2019-2-25 |
2021-12-07 |
2021-12-07 |
| Routing data communications between client-specific servers and data-center … |
2018-12-28 |
2021-3-16 |
2021-3-16 |
| Contextual timeline of events for data communications between client-specific … |
2018-12-28 |
2021-7-20 |
2021-7-20 |
| Intelligent call handling and routing |
2018-12-21 |
2020-11-24 |
2020-11-24 |
| Context aggregation for data communications between client-specific servers and … |
2018-12-12 |
2023-1-10 |
2023-1-10 |
| Queuing data communications in a data communications network using a virtual … |
2018-12-12 |
2021-3-09 |
2021-3-09 |
| Interactive routing of data communications |
2018-12-12 |
2023-2-07 |
2023-2-07 |
| Aggregated context information for data communications between client-specific … |
2018-12-12 |
2023-2-07 |
2023-2-07 |
| Restricted replication for protection of replicated databases |
2018-8-07 |
2021-9-14 |
2021-9-14 |
| Networked device control using a high-level programming interface |
2018-6-20 |
2023-2-07 |
2023-2-07 |
| Systems, methods, devices and arrangements for emergency call services and … |
2018-6-15 |
2021-11-02 |
2021-11-02 |
| Fault isolation in data communications centers |
2018-4-27 |
2021-3-16 |
2021-3-16 |
| Methods and systems for improving quality of digital communication in … |
2017-9-18 |
2019-3-21 |
|
| Systems and methods for distributed conferencing |
2017-9-12 |
2019-7-09 |
2019-7-09 |
| Methods and systems for analyzing streaming media sessions |
2017-8-28 |
2019-11-12 |
2019-11-12 |
| Multi-level programming/data sets with decoupling VoIP communications interface |
2017-2-27 |
2021-6-22 |
2021-6-22 |
| Monitoring of personal and business use of telephony devices |
2017-2-06 |
2017-11-07 |
2017-11-07 |
| NAT traversal in VoIP communication system |
2016-10-17 |
2018-6-12 |
2018-6-12 |
| Intelligent media relay selection |
2016-10-05 |
2019-3-12 |
2019-3-12 |
| Endpoint location update control for call routing decisions |
2016-5-04 |
2021-7-27 |
2021-7-27 |