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| Statement |
|---|
| Non-NII growth should surpass 20% this year on the back of strong client acquisition and usage figures |
| It has been very good and have been delivering on these closing branches, reducing a little bit the headcount |
| In terms of loan growth we expect mid-single digit growth with a focus on all segments, NIM should contract to 2.4% with solid client NIMs as the monetary policy rate comes down, we expect NIMs to rebound |
| Overall, the outlook for activity is better than what we previously estimated |
| And finally, for shareholders, we seek attractive and predictable returns, and three, the leading bank in terms of profitability, efficiency and recurring risk-free revenues in Chile |
| We also expect client growth to remain robust, led by Santander Lite, Getnet and now Más Lucas |
| Despite 2023 being a somewhat more challenging year on the macro front, we believe our strong headline activities will continue to expand |
| Without any doubt, he made a huge positive impact on Santander Chile and the Chilean banking sector as a whole |
| Moving on to Slide 32, we also observe a positive evolution of our capital ratios |
| The result of Santander net corporate and investment banking or CIB have remained impressive, increasing 76.7% year-over-year |
| So for the upcoming year, we of course expect to grow strongly, hopefully better than the market |
| The rich customers, with state-of-the-art technology and the best level of service |
| Net contribution for the middle market of corporates increased 31% year-over-year both of these commercial segments experienced an important rise in deposits spreads, as well as high growth of fees and Treasury income |
| Today, we will be discussing the trends and results seen in the first quarter, while tight monetary policy continues to squeeze margins, our successful digital strategy and customer-oriented product offering continues to drive strong results from our business segments |
| Liquidity levels remained strong in the quarter, the bank's total deposits increased 3.7% q-on-q |
| So regarding the fees, similar to previous question, we expect a very strong 2023 |
| And finally, a key enabler an organization that is agile, collaborative, and with a high performance and diverse cultures were exceptional people can advance based on merit |
| And that's something that we have been making good progress and that number has improved |
| On the other hand, our business segments continued to show solid growth with an important expansion in net interest income and fees with costs and risks under control |
| The results from retail banking rose 10.5% year-over-year, also driven by rising deposits spread and greater fee income coupled with higher productivity levels |
| Retail Banking loans grew 1.1% q-on-q led by consumer loans which in turn were driven by good demand for credit card and auto loans |
| Currently 28% of Santander Chile's branches do not perform transactional services and are completely paperless, improving efficiency and productivity, loan and deposit volumes increased 22% year-over-year and in the same indicator per employee rose 9.3% in the same period |
| On Page 12, we show how life continues to shine, with clients growing 17% year-over-year, and total revenue generated by life increasing by 40% |
| All of this combined with the great service experience of our Work/Café Expresso Santander style |
| This new specialized attention model seek to enhance our growth and market share in these highly attractive sectors of the Chilean economy, which are intense not only in lending, but also non-lending products as well |
| I mean, regarding the strategy, I mean, definitely that portfolio will have the margin improvement when interest rates start to fall |
| As we can see on Slide 29, these overall positive asset quality indicators led to a cost of credit of 1.2% in 2023, in line with our guidance for this year |
| With domestic demand and better terms of trade will help recovering the external accounts |
| The ROE should also rise |
| I mean, you saw the Work/Café Expresso initiative, which is also -- apart from driving NPS app, because clients are also happy, it's a very efficient way to deal with the transactionality coming forward clients |
| Statement |
|---|
| Net income in the first quarter totaled 136 billion decreasing 42% year-over-year and increasing 33% quarter-on-quarter, in the quarter the bank's margins continued to be negatively affected by the high interest rate environment, the banks ROE in the quarter reached 13% |
| This implies earnings contraction between 15% to 25% this year |
| So as you have explained it, the delay in lower interest rates has mainly be the key reason for lowering the guidance |
| The labor market remains relatively weak with low employment growth and an increasing unemployment |
| Both of these factors continue to weigh on the bank's NIM |
| Actually, I just have one related to the operating expenses, because the bank revised downwards the guidance for this year with the expectations for a negative growth in costs |
| My question is, how sustainable is for you to keep such a good level of G&A growth? I understand the guidance is negative for this year |
| Origination of new mortgage loans has decelerated with the slowdown of inflation and high interest rates |
| High interest rates have drained away excess liquidity from past pension fund withdrawals |
| As for SMEs, the demand for new loans remained subdued as clients continue to pay back the rapid loans disbursed in 2020 and 2021 |
| We did see a slight dip in our results |
| And I believe last time you were expecting a modest earnings contraction |
| Emiliano Muratore In the first quarter, that number fell 1.2% |
| In this context, we expect that GDP will have a mild contraction this year of around minus 0.25% before returning to trend next year |
| Impaired loans is still below pre-pandemic levels |
| And then, obviously, you still have the headwinds of lower inflation |
| Political uncertainty fell after the referendum that rejected the constitutional proposal of the constitutional convention last year |
| Your rates explained a decrease in the guidance |
| continued to decelerate while short-term interest rates remain high |
| Inflation, although remains elevated, has begun to fall in line with our past forecast |
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