Earnings Sentiment

Sentiment Analysis of the earnings transcript to help figure out if there are any bullish or bearish sentiments that could be gathered from it. We're doing ML and AI based analysis on the earnings call to get some more insights.

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Sentiment Distribution

   

Earnings Call Transcript Word Cloud

     

Bullish Statements during Earnings call

Statement
So we had CRM, the transactions database are in new products and the new account loading, all subdivisions of SMEs with all that, I believe that we are well positioned to have growth in this new segment
They're not physical or digital, they're both, and we are mapping all that, and we will compete on reducing the cost to serve, improving our value for position with solid credit modeling and take advantage of our competitive hand and our level of penetration in retail
We had market NII recovering, total NPL dropping 50, and here, there's another positive point which differentiates with this in a position
So we believe that we have strong distribution channels to improve our loan portfolio maybe in 2024, but over the next few years over the next five years, that is the plan
Fourth, we're making great strides towards delivering ambition initiatives, realigning our organizational structure, particularly in the last 30 days
So here, we are improving this management model so we can be a lot more competitive here in terms of delivering good customer service and experience and in terms of managing our credit risk regardless of other people and other tools managing the portfolio
I have a colleague leading this with her own team and with the support of the consulting firm, she mapped 105 opportunities in this F1 segment, and we will be improving our value proposition in high net worth clients
Second, we know ambitions to have a strength on the stream
But you can argue they're also gaining share at least one or two are gaining share very rapidly
We're already doing this, delivering 122 platforms to scoping €350 million of revenue and improve our value proposition with remote digital service for those up to BRL3 million that are part of our network as well as micro companies as well
So I think that here, we also have an important quick win in this new credit structure that we can capture value for other initiatives that we're implementing as well
This growth will accelerate during the year as the guidance includes 7 to 11, we have significant growth in in line or above the market, of course, the average portfolio grows less, and that's what translates into the margin guidance that's slightly lower
And our market NII is a highlight, posting growth in Q4, BRL0.7 billion, seeing good expectations for [indiscernible].Fee and commission INCOME
That's why we will increase from 1.7 million to 2.5 million clients, showing clearly that we want to gain market share in this segment
And finally, we have a series of strengths with more than 71 million customers, and we are not or leader in all customer segments as we're going to see
The main players are the incumbent banks, both in individual and corporate loans, and we have the opportunity to improve our credit structure
Marcelo mentioned we had ability to pay, particularly low-income cards, and as Michel mentioned, in our numbers, we see the important means that all delinquency curves are reducing, which is very good
Like I said, with a new management model, including portfolio [indiscernible], not just in a centralized way, but also decentralized and a better customer experience for our clients
We had exceptional results along 2023, growing about 21%, 21.1%, 2023 over 2022
Net income growing significantly, almost 25% ROE with revenues greater than BRL100 million
The whole loan book originated in the prefixed area and did well in our trading desk and client desks working strongly
Bradesco maintaining its leadership position with 1.7 million clients and the largest loan portfolio with approximately JPY 100 billion in revenue
So if we grow our share, this potential, substantial growth here, and we have the potential to grow even further and get back a significant portion of these PR3.3 trillion and a big commission
All our testing in the new cohort puts us in a very good position regarding additional ALL allowance for low lawsuits
But we have the largest correspond banking system in Brazil with more than 38,000 points of service, and we can compete very well in the low-income segment
And on Banco do Brasil's size, they also have good penetration on legal entities
We are already in the execution phase of a solid idea strategic plan
We are going to grow effectively with good models
Our ambition is to grow our market share from 15% to 19% in a five-year time frame
Bradesco has a very traditional culture that has been very well worked on over the years in terms of robustness and cost
       

Bearish Statements during earnings call

Statement
treasury, market NII, there was way below the peers, ALL, particularly in the low-income segment, which negatively impacted the results of the bank
We in the Morgan have the perception that the segment is having negative returns
I think that I'd like to remember that in this past year, because of a reduction in risk appetite to control delinquency, we ended up losing some market share in some markets where we can play an important role
Whatever way you look at it, we had NPL problems we did
To us, 2023 was a challenging year
In this past cycle, in my own assessment, you had three big challenges if we can call them that
Fee income 2% to 6%, suffering some pressure, as I mentioned, operating expenses
However, we know that animal payments boepd over time were compromised because we had a structural change here on the brake with free cars
I can also tell you another concern that we had since you talked about the team, and I think it's very important
It was difficult to run this business with the directors leading
[indiscernible] as the new CEO of the bank coming in with a good challenge of putting the strategic plan into place
We need to admit it, right, what we had to improve, and that increases decision-making time and of course, also makes plans orientation difficult
And the guidance of 2024 falls short a bit
We know that this is a line item that is under pressure
And of course, we stopped having new productions for a while
We reduced the ratings, that's why our recurring net income was KRW2.9 billion
We did have high delinquency
I mean, just I could argue that, that's really the biggest challenge for the incumbent banks, right, for the fintechs have a much lower cost to serve, right don't have the brand to network, to have the employee base that you have -- excuse me, employee base that you have
So when there's a delinquency issue, we tend to suffer more proportionally or in absolute trends than peers regardless of having higher leverage as we should have stopped before earlier
It's not the result we would have loved to deliver to you
   

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