Earnings Sentiment

Sentiment Analysis of the earnings transcript to help figure out if there are any bullish or bearish sentiments that could be gathered from it. We're doing ML and AI based analysis on the earnings call to get some more insights.

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Sentiment Distribution

   

Earnings Call Transcript Word Cloud

     

Bullish Statements during Earnings call

Statement
That trend continued last quarter where we saw the highest credit score of all year
We were, I think, going through COVID very optimistic that it was going to be a good higher percentage of our sales than what it currently is today, but we still think it's a very valued tool, and it will continue to be a part of our business and grow over time as consumers get more comfortable with purchasing a vehicle online
We have strong convictions for this vision of smart growth
So we really think we're in a pretty good space for our new car business, both on gross profit and volume
with meaningful growth from M&A and growth within our stores
So good progress if we get it through with Tekion, which we believe we are, we're working really well with them and getting a lot done
As a reminder, December is a good sales month for us and it has a positive impact on day supply
But all 3 of them are significantly above, say, 2019, still very -- again, if you're comparing it to '19, extremely healthy, good gross profits, and they were good numbers overall, just compared to some of their peers in their spaces, meaning domestic, luxury and import, they weren't as good
So there's going to be efficiencies in marketing, there's going to be efficiencies in productivity with employees, and there's going to be a better guest experience
Finally, Clicklane is progressing well, posting a 32% growth in total retail units year-over-year versus prior year quarter
So excited for the future
The world has evolved significantly since we initially laid out our vision for growth in December of 2020, and we are very pleased with what we have achieved so far, including $11 billion of acquired revenue and the strategic entry into markets we have circled for many years
We were fortunate to make a great acquisition in a great market with an outstanding group of team members and leaders
Our new vehicle business generated solid performance
We are pleased by the shift we have seen in new vehicle penetration, which grew to 51% of total Clicklane units in the fourth quarter versus 42% in the prior year
As we prioritize discipline and balanced capital allocation, being good operators of our business by accelerating same-store growth and seeking opportunities through M&A activity
For the quarter, same-store revenue grew 10% in the quarter and 7% for the year
And that's why I stated that expect to see -- to have a better first quarter, as I stated on the script
These are great affirmations on our journey to be the most guest-centric automotive retailer
New units volume grew 7% in the fourth quarter and 3% overall
We remain committed and focused on the growth of Clicklane and are excited about the path forward
We saw a nice increase in January year-over-year across the company
Very good
Very good
I'll just add that we -- as I stated in my script, that we are very committed to continue to grow Clicklane, happy with what we're seeing
We believe in first quarter, we will see an uptick in our business
We plan to optimize our portfolio for markets with strong demographics and friendly state franchise laws and assets with quality operators and performance
So I don't know what weather is going to be in store for us the rest of the quarter and we certainly had some in January, but we've seen some nice progress in January
We're optimistic about the number because some of it was self-inflicted, trying different things on our end
For the year, we generated 5% growth in same-store revenue and gross profit, with a full year gross profit margin of 55.3%
       

Bearish Statements during earnings call

Statement
Used retail revenue decreased 12% for the quarter and full year as unit volume was down 10% in both the quarter and full year
There was -- it was challenging to keep up with the guest experience when we had the lack of availability of parts
It's that time of year or 2, and we've got a lot of stores in Denver and Salt Lake, weather is a challenge as well
So you're frustrating your guests, you're frustrating your employees, and it's just a painful process to go through
We frustrated a lot of our team members in the fourth quarter when you convert software and go through all that and never go smoothly
Now that the prices are softening and normalizing a little bit that creates more of a negotiation standpoint, which would certainly challenge Clicklane going forward
Stores that went through the conversion brought the company down to flat in the quarter
Used retail gross profit per vehicle was $1,666 for the quarter, driven by a constrained environment to cost-effectively source quality vehicles
We had a higher days supply in Nissan, so that certainly impacted the margin
I expect in '24, it's still to be challenging because there's not a lot of fleet vehicles coming off
Naturally, when we acquire or purchase a vehicle, our gross profit is lower than when we take it in trade
As you can imagine, the days supply for us looked low in the quarter
The deferred revenue headwind of TCA contributed of $142 to the PVR decrease in the same-store F&I PVR number year-over-year
That impacted the margin in with Infinity
So expect the GPUs to be lower than our ICUs and the ICE and when we're working deals or work in leases, which most of these vehicles are being leased and that puts a little bit of pressure on the OEM or the lender institution from a residual factor, we're having to get pretty aggressive in discount cars much more than we do traditional combustion engines
So obviously, there's no news out here, but the EV sales starting to slow down and inventory starting to build
Just given the ongoing challenges with the integration, can you discuss what gives you that visibility? And while the comps were negative on the integrated stores, do they improve through the quarter? Have you seen those green shoots yet? Just any color there would be great
But quite honestly, we had some impact with parts on OEMs that don't have union issues
We're looking at 2024 as a tough year to acquire preowned vehicles with a small pool of lease and rental fleets to from
But that slippage relative to where you have been
   

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