“As we move further into 2022, we are encouraged by a very positive start to the first quarter. While we continue to operate in a dynamic macro environment, we are excited about the opportunity to further expand our business and believe we will continue to drive meaningful year over year growth in revenue, gross profit and adjusted EBITDA in 2022. As recovery trends progress—and our partners continue to adopt a more aggressive approach to growth initiatives within their loyalty programs— both our strategy and flexible platform capabilities further strengthen our business’ long-term trajectory as we emerge from the pandemic. As a result, we believe our historical long term outlook remains achievable over the next 3 years.”

Fourth Quarter 2021 Financial Highlights

• Total revenue in the fourth quarter of 2021 increased 104% compared to the prior year quarter, reflecting continued performance improvements from our marketing activity and the benefits of industry-wide recovery from the impacts of the COVID-19 pandemic. On a sequential basis, total revenue increased 33% compared to the third quarter of 2021.

• Gross profit in the fourth quarter of 2021 increased 101% compared to the prior year quarter. The year-over-year increase was largely driven by the aforementioned performance improvements, improved contribution from the seasonal Tier Status product, and recovery-related tailwinds. Gross profit increased 38% relative to the third quarter of 2021.

• Operating expenses in the fourth quarter of 2021 increased both sequentially and year-over-year. The increases were a result of the gradual easing of spending restrictions implemented at the onset of the pandemic and the impact of wage subsidies recorded in the prior year period. For the second half of 2021, the Company ceased participation in the Canada Emergency Wage Subsidy (CEWS) program, which had previously helped offset operating expenses in the prior year quarter. During the fourth quarter of 2020, Points recorded $1.2 million in subsidies from the CEWS program.

• Total funds available², which is defined as the sum of cash and cash equivalents, cash held in trust and funds receivable from payment processors, at the end of the fourth quarter increased to $108.8 million compared to $79.1 million at the end of 2020. The increase reflects the aforementioned strong sales activity, as well as the proceeds from the bought deal financing the Company completed in the first quarter of 2021. This was partially offset by the repayment of $15.0 million on the Company’s senior secured credit facility in the first quarter of 2021.

Full Year 2021 Financial Highlights

• Total revenue in 2021 increased 70% compared to the prior year, reflecting continuous performance improvements across the majority of our partners, as well as the growing benefits of the travel industries’ recovery throughout the year.

• Gross profit in 2021 increased 45% compared to the prior year. The increase was largely attributable to the aforementioned performance improvements, recovery-related tailwinds, and the impact of new partners and services launched during the year.

• Operating expenses in 2021 increased 20% compared to the prior year, primarily due to lower wage subsidies relative to the prior year and the gradual easing of spending restrictions implemented at the onset of the pandemic, which included additional resources added during the year and increased share based compensation. The Company’s participation in the CEWS program from the second quarter of 2020 through the second quarter of 2021 helped offset operating expenses during these periods. The Company recorded a total of $1.6 million in subsidies from the CEWS program during 2021, compared to $5.3 million in subsidies from the CEWS program during 2020.
  

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¹ Adjusted EBITDA (Earnings before income tax, depreciation and amortization, foreign exchange gains or losses, finance costs, share-based compensation expense and impairment charges) is considered by management to be a useful supplemental measure when assessing financial performance. Management also believes that Adjusted EBITDA is an important indicator of the Company’s ability to generate liquidity through operating cash flow to fund future capital expenditures and working capital needs. However, Adjusted EBITDA is not a measure of financial performance under IFRS and should not be considered a substitute for Net income, which we believe to be the most directly comparable IFRS measure. See tables below for the reconciliation of Adjusted EBITDA to Net income (loss).
²Total funds available is a non-GAAP financial measure that is used by management as a key internal measure of assessing liquidity. However, Total funds available is not a measure under IFRS and other issuers may use different measures to assess liquidity. See tables below for the calculation of Total funds available.

Conference Call

Points will hold a conference call today at 4:30 p.m. Eastern time to discuss its fourth quarter and full year 2021 results, followed by a question-and-answer session.

Date: Wednesday, March 9, 2022
Time: 4:30 p.m. Eastern time (1:30 p.m. Pacific time)
Toll-free dial-in number: 1-877-407-0784
International dial-in number: 1-201-689-8560
Conference ID: 13727197

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Group at 1-949-574-3860.

The conference call will be broadcast live and available for replay here and via the Events section of Points’ IR site here.

A replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through March 23, 2022.

Toll-free dial-in number: 1-844-512-2921
International dial-in number: 1-412-317-6671
Conference ID: 13727197

About Points

Points (TSX: PTS) (Nasdaq: PCOM) is a trusted partner to the world’s leading loyalty programs, leveraging its unique Loyalty Commerce Platform to build, power, and grow a network of ways members can get and use their favourite loyalty currency. Our platform combines insights, technology, and resources to make the movement of loyalty currency simpler and more intelligent for nearly 60 reward programs worldwide. Founded in 2000, Points is headquartered in Toronto with teams operating around the globe.

For more information, visit Points.com.

Caution Regarding Forward-Looking Statements

This press release contains or incorporates forward-looking statements within the meaning of United States securities legislation, and forward-looking information within the meaning of Canadian securities legislation (collectively, "forward-looking statements"). These forward-looking statements include or relate to but are not limited to, among other things, our performance in the first quarter of 2022, our expected performance for the full year 2022, our ability to achieve on our long-term outlook, our business pipeline and ability to sign and launch new loyalty program partnerships, our ability to sell additional products and services to existing loyalty program partners, our growth strategies, our beliefs on the long-term sustainability of the loyalty industry, the role of the loyalty industry in the recovery of the travel industry, and the recovery of the broader travel and hospitality industries, and may also include other statements that are predictive in nature, or that depend upon or refer to future events or conditions, and can generally be identified by words such as "may," "will," "expects," "anticipates," "continue," "intends," "plans," "believes," "estimates" or similar expressions. In addition, any statements that refer to expectations, projections or other characterizations of future events or circumstances are forward-looking statements.

Although Points believes the expectations reflected in such forward-looking statements are reasonable, such statements are not guarantees of future performance and are subject to important risks and uncertainties that are difficult to predict. Certain material assumptions or estimates are applied in making forward-looking statements, and actual results may differ materially from those expressed or implied in such statements. Undue reliance should not be placed on such statements. In particular, uncertainty around the duration and scope of the COVID-19 pandemic and the impact of the pandemic and actions taken in response on global and regional economies, economic activity, and all elements of the travel and hospitality industry may have a significant and materially adverse impact on our business. In addition, the risks, uncertainties and other factors that may impact the results expressed or implied in such forward-looking statements include, but are not limited to: (i) airline or travel industry disruptions, such as an airline insolvency and continued airline consolidation; (ii) our dependence on a limited number of large clients for a significant portion of our total revenue; (iii) our reliance on contractual relationships with loyalty program partners that are subject to termination and renegotiation; (iv) our exposure to significant liquidity risk if we fail to meet contractual performance commitments; (v) potential changes in a country’s or region’s political climate, including the current hostilities in Eastern Europe; (vi) our ability to convert our pipeline of prospective partners or launch new products with new or existing partners as expected or planned; (vii) our ability to hire and retain key technical and management personnel; (viii) our dependence on various third-parties that provide certain solutions on our platform that we market to loyalty program partners; and (ix) the fact that our operations are conducted in multiple jurisdictions and in multiple currencies and as such dramatic fluctuations in exchange rates of the foreign currencies can have a dramatic effect on our financial results. These and other important risk factors that could cause actual results to differ materially are discussed in Points' annual information form, Form 40-F, annual and interim management's discussion and analysis, and annual and interim financial statements and the notes thereto. These documents are available at www.sedar.com and www.sec.gov.

The forward-looking statements contained in this press release are made as at the date of this release and, accordingly, are subject to change after such date. Except as required by law, Points does not undertake any obligation to update or revise any forward-looking statements made or incorporated in this press release, whether as a result of new information, future events or otherwise.

Non-GAAP Financial Measures
The Company’s financial statements are prepared in accordance with International Financial Reporting Standards ("IFRS"). Management uses certain non-GAAP measures, which are defined in the appropriate sections of this press release, to better assess the Company’s underlying performance. These measures are reviewed regularly by management and the Company's Board of Directors in assessing the Company’s performance and in making decisions about ongoing operations. In addition, we use certain non-GAAP measures to determine the components of management compensation. We believe that these measures are also used by investors as an indicator of the Company’s operating performance. Readers are cautioned that these terms are not recognized GAAP measures and do not have a standardized GAAP meaning under IFRS and should not be construed as alternatives to IFRS terms, such as net income. Refer to “Non-GAAP Financial Measures” section of the Company’s Q4 and Full Year 2021 MD&A for reconciliation to, and description of the Company’s non-GAAP financial measures.

Investor Relations Contact

Cody Slach and Jackie Keshner
Gateway Group, Inc.
1-949-574-3860
IR@points.com