We are revamping our marketing strategy with an energized commercial function driven by our new Chief Commercial Officer role, and instilling a new focus on efficiency within our operations team. Beyond the pure financial focus of Project Phoenix, we also are focused on behavioral discipline, accountability and the overall company culture, which is quickly adapting to conform with the organizational and related changes taking place throughout the company. For 2024, we have also revamped the company’s incentive plan with a stronger focus on accountability and rewarding performance that increases shareholder value. The results are already becoming evident. For example, we are working closely with our customers in obtaining needed price increases and developing strategies to expand into attractive adjacent markets.

There is significantly more cross collaboration which is uncovering needs at the existing customers that can be serviced by our various technologies. But what has me the most excited is the progress being achieved in our growth initiatives. These businesses are already growing quickly and we expect this growth to continue into 2024. Data Analytical Solutions revenue was up 18% in the fourth quarter and 16% for the full year. Commercial, Aerospace, Private Space and our Industrials are also rapidly expanding, in part as a result of the capacity expansion of our facility in Georgia and strategic capital expenditures at other shop laboratory facilities across the globe. These are high-margin businesses in large and rapidly growing markets. To complement these growth initiatives, I am spending more time on a short list of priorities that I believe are key to our growth and gaining and sustaining the full impact of Project Phoenix.

First, my goal is still to have a new CEO in place by the third quarter of this year, and we are making excellent progress in that regard. Second, I am continuing to remain deeply involved in the continuation of Project Phoenix and other ongoing cost disciplines on a go-forward basis. Third, I will continue to review our company operations to further identify our strengths and challenges, so we can provide a clear pathway that will enable the next CEO to focus his or her energies on growing the company profitably and improving shareholder value. Finally, I intend to continue reshaping the company’s culture, focusing on the development of a more robust set of guiding principles, which include transparency, process improvements, accountability and a clear chain of command.

After a few years of lackluster financial performance, I am confident that we have a plan that will enable Mistras to capitalize on our core strengths and to grow both the top and bottom line at attractive rates. Our markets are large, growing and becoming increasingly more complex. This demands more sophisticated solutions that integrate technology, data and expertise. I believe we are well positioned to capitalize on these trends, and the initiatives currently underway have been developed to ensure that we maintain and improve our position of prominence as an industry leader. The goal is to create long-term value for our shareholders, which I believe we are well underway to achieving. With a full quarter under my belt as CEO, I can now more emphatically state, that I am even more optimistic about the future of the company and extremely pleased to be leading the company at this crucial juncture, supported by an invigorated, highly skilled and motivated senior leadership team, we plan to be making more exciting announcements as we move forward and as we achieve even more progress toward our goals.

Now, I’d like to turn this call over to Ed for his update on our recent results and a little more detail on Project Phoenix.

Ed Prajzner: Thank you, Manny. And good morning, everyone. Fourth quarter results clearly demonstrate that we can drive significant bottom line growth by leveraging improved sales efficiency and enhanced operational productivity. This is inspiring change, which is expected to build on the various initiatives implemented under Project Phoenix. I’m excited by the depth and breadth of success we have achieved, but also recognize, as Manny said, this is only the beginning and our job is not yet complete. Again, as Manny noted earlier, there is a new discipline at Mistras. Everyone throughout the organization is re-energized and laser-focused on finding new opportunities to leverage our core competencies and evolving new capabilities and data in other areas to capitalize on growing demand for improved asset protection solutions.

In addition to instituting Project Phoenix as a core discipline in 2024, we are also enhancing related processes, including a planned upgrade of our current ERP scheduled for Q3 this year. Improvements will include further automation of transactional areas related to [time collection] [ph] invoicing and related areas, allowing us to digitize activity and reduce manual entry and enable regionalization of the underlying functions. In turn, this will lead to consistency, efficiency and overall productivity, enabling us to achieve our 2024 and beyond targets and bottom line goals. Turning back to the fourth quarter, our results were a strong finish to a transformative year. While still early, I am becoming increasingly confident that the implementation of Project Phoenix is facilitating real change that will drive both top and bottom line growth, not just over 2024, but over the long-term.

Revenues in the fourth quarter were up over 8%, with strong growth in our three largest markets, Oil & Gas, Aerospace & Defense, and Industrial. In Oil and Gas, we saw strength in all of our subcategories that being upstream, midstream and downstream, including a strong turnaround market in both North America and in Europe. We expect turnaround activity to remain strong into early 2024. However, our plans and expectations assume a more normalized turnaround level of activity in the second half of 2024, whereas our overall energy market results will more likely benefit from the growth of Data Analytical Solutions due to the ongoing success of PCMS and Onstream, both of which classify their sales to primarily downstream refineries and midstream pipelines.

Aerospace & Defense bounced back in the fourth quarter from a difficult comparable presented over the first three quarters of the year, which were due to delays with a large defense contract which had been suspended since the third quarter of 2022. In Aerospace & Defense, however, as Manny stated earlier, there have been some fundamental improvements in this market. For one, this has been a robust market and we’ll continue to expand and gain share. The other is that our facility in Georgia, which serves primarily Aerospace customers, is now fully operational and quickly ramping up to full capacity. In fact, in the fourth quarter, our West Penn business once again broke the record it set in just the third quarter for the best ever quarter for revenue and EBITDA generation, and we expect this trend to continue over the near term.

And in Private Space, we remain a leader and this business is also showing no signs of a slowdown and we continue to expand our service offerings to help relieve the supply chain constraints experienced by our customers. In addition, we also saw continuing growth in Data Analytical Solutions, an area of emphasis where we expect sustained double-digit compounded growth over the near term, driven primarily by continued expansion of our PCMS and Onstream businesses. We plan to expand PCMS outside of its legacy refinery market into new industries where we believe it has great applicability. This initiative is just one of the many commercial market focuses of our new management team and our corporate directive to better leverage our existing technologies and competitive strengths.

While we were pleased with our growth in the fourth quarter and a continuation to Q1 2024 with strong turnaround activity, we do not expect to see turnaround activity run at these high levels for the full year ‘24 and this is factored into our fiscal ‘24 revenue guidance. That is a strong spring turnaround, but a more normalized fall turnaround cycle. Gross profit margin in the fourth quarter was down from a year ago, primarily due to an unfavorable sales mix and higher employee benefit credits received in the prior year period. Gross profit dollars, however, were up 5% due to the increased revenue and reflect the growth in revenue from the Oil & Gas industry, which do tend to run at below the corporate average margin. Selling, general and administrative expenses were $42.9 million, which were up marginally by 1.7% due to higher foreign currency exchange losses partially offset by savings associated with Project Phoenix actions taken in the fourth quarter.

2023 SG&A also included an increase in stock compensation expense related to executive transitions of approximately $800,000. Excluding the impact of the adverse foreign exchange and the aforementioned executive stock comp, SG&A would have decreased in the quarter. Beginning in the first quarter of 2024, we expect SG&A to be significantly below comparable levels in ‘23 and in line with our goal to reduce SG&A to be approximately 21% of full year 2024 revenue. For instance, as examples, we will receive the full effect of the approximate 15% reduction in overhead headcount as well as the benefits of other costs to drive down our SG&A. Project Phoenix is expected to enable us to drive total SG&A down by approximately $12 million in full year 2024, while also providing ancillary revenue and gross profit benefits.

Income from operations was $700,000 for the fourth quarter with a GAAP loss, net loss of $2.5 million or $0.08 per share loss due to the aforementioned reorganization and other related costs of $6.3 million. Excluding reorganization and other non-recurring cost, non-GAAP net income earnings per share for the quarter – sorry, non-GAAP net income was $2.9 million and earnings per share were $0.10 per share, which is up from $2.8 million and $0.09 per share, respectively for the prior year period. For the quarter, adjusted EBITDA was $19.2 million, up nearly 22% from $15.7 million in the year ago quarter. This Q4 ‘23 adjusted EBITDA of $19.2 million was the highest Q4 result we have had all time, as was the Q4 adjusted EBITDA percentage of revenue at approximately 11%.

Net cash provided by operating activities for the year was $26.7 million, which is up slightly from $26.4 million in the prior year. After being negative over the first three quarters of the year, free cash flow turned positive in the fourth quarter, raising the full year to a positive $3.1 million. The decrease in free cash flow for the year was primarily due to $10.2 million of increases for capital expenditures, in order to support the growth of our Shop Laboratories and Data Analytical Solutions operations, we are intently focused on organic growth investments via strategic capital expenditures as well as an improved commercial function in order to foster revenue growth in expanding areas, including Aerospace, Shop Labs and Data Analytical Solutions.

While this increased spend on CapEx for our growth initiatives was above our projections for the year and caused us to miss our free cash flow guidance for the year, these strategic investments nevertheless continued to provide us with this best-in-class capability to meet our customers’ demands in 2024 and beyond. We also had meaningful cash outlays associated with Project Phoenix in the form of severance and consulting cost, which were required to achieve the significant cost savings. We also had a slight increase in working capital, both accounts receivable and inventory which adversely impacted free cash flow in 2023. Interest expense was $4.7 million for the quarter, increasing incrementally from the prior year for the quarter due to the rising – the rising interest rate environment.

In fiscal ‘24, we expect interest expense to decrease modestly year-over-year as a result of further debt – payouts of debt, as well as a reduction in our borrowing rate due to a decrease in our leverage ratio. Our trending 12-month bank defined leverage ratio was 3.25, as of December 31, which will give us a prospective benefit of a reduction in our effective interest rate in 2024. Based on our current 2024 projections, we expect to be able to achieve our targeted 3 times or lower ratio sometime in the first half of fiscal ‘24 based on an increase in our trailing 12-month EBITDA even with an only modest reduction in our outstanding debt. As we did in 2023, we are going to continue to increase our investment in capital expenditures to support our growth strategy, which will also impact the pace of our debt reduction.

We feel very comfortable at a 2.5 leverage ratio, so at that point, we will gain additional optionality as it relates to future cash flow and for now, we believe capital expenditures are the best use of the company’s cash to foster revenue growth in attractive markets. I am encouraged by our financial performance in the fourth quarter and what I am seeing throughout the organization for 2024. At the same time, I recognize these are early days and we need to maintain discipline and remain committed to our plan. There is work to be done. Over our many years in business, the Mistras Group has developed proprietary technologies, unique insights and extensive experience helping to protect our customers’ valuable assets. These are skills that are in increasing demand and we have an unmatched global workforce of over 3,500 technicians and this is a true competitive advantage in our market.

With the implementation of Project Phoenix, we anticipate modest top line growth with a slight gross margin expansion over the course of 2024. Longer-term, one of our goals is to expand gross margin through a favorable mix of higher-margin revenue, price increases and productivity and efficiency improvements which will take some time to implement before the full financial impact is achieved. We sincerely appreciate your continued support and expect to reward your patience with significantly improved results in 2024. At this time, I would like to turn the call back over to Manny for his closing remarks before we move on to your questions.

Manny Stamatakis: Thanks, Ed. We are now one year into the implementation of Project Phoenix, and as we expected, we will be completing our engagement with AlixPartners in the first quarter of this year. While we are certainly pleased with the initial success Mistras has had with Project Phoenix, we also recognize the need to continue to be vigilant in fully implementing and sustaining our Project Phoenix initiative. Every day we are identifying new opportunities to improve performance. We are fundamentally changing our business operations. I am pleased to report that our Project Phoenix initiative was more successful than initially expected, with achievements which include a projected gross annual run rate basis of $47 million of EBITDA benefit to be achieved by the end of 2025, including, amongst other benefits, a reduction of 245 overhead positions, seven locations closed, and 150 vehicles disposed of or are planned to be sold in 2024.

In addition to enhanced commercial efforts driving a top line price increase and revenue growth strategy. I am also pleased to announce that moving forward, Project Phoenix will be a permanent, ongoing initiative as our Board has approved the creation of a new Chief Transformation Officer position, who will be reporting directly to the CEO. The new CTO position will help the company remain competitive moving forward. By ensuring our business leaders challenge the way they conduct operations and embracing change regularly. The CTO will help the company improve its operational efficiency and effectiveness, which in turn will lead to greater profits, an improved brand reputation and higher employee retention rates. You will hear more good news on this front in the near future.

The new commercial focus which emerged from Project Phoenix will, amongst other things, help drive organic revenue growth in 2024, which we hope will enable us to achieve a record adjusted EBITDA, primarily attributable to a significant increase in operating leverage arising from a meaningful reduction in overhead, combined with profitable growth. For 2024, we anticipate full year revenue between $725 million and $750 million. And adjusted EBITDA between $84 million and $89 million. We additionally expect to generate free cash flow of between $34 million and $38 million. This outlook includes approximately $20 million in incremental benefit from Project Phoenix in 2024, as we achieve the full year impact of cost savings executed during the fourth quarter of ‘23, in addition to the enhanced commercial function which was also ramped up in the latter part of ‘23.

I am extremely encouraged by the strong early returns from the Project Phoenix related actions. The increased discipline and accountability implemented throughout the organization has resulted in an increased focus on achieving the goals we have set for revenue growth, efficiency improvements and increased profitability. Now, we are set on a course of continuous improvement. Further integration of Data Analytical Solutions, and uncovering other opportunities where our proprietary technologies and extensive knowledge and knowhow can solve problems for our customers and create value for our shareholders. At this time, I would like to ask the operator to open the call to your questions.

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