Fiscal Year 2023 Highlights

• Total revenues in 2023 were $141.5 million, a decrease of 11.9% from $160.7 million in 2022.

  • Agora: $61.0 million in 2023, a decrease of 2.4% from $62.5 million in 2022.

  • Shengwang: RMB567.1 million ($80.5 million) in 2023, a decrease of 14.0% from RMB659.4 million ($98.2 million) in 2022, or a decrease of 9.1% from RMB623.7 million ($92.8 million) in 2022 if excluding revenue from the disposed CEC business.

• Net loss in 2023 was $87.2 million, compared to net loss of $120.4 million in 2022. After excluding share-based compensation expenses, acquisition related expenses, financing related expenses, amortization expenses of acquired intangible assets, income tax related to acquired intangible assets and impairment of goodwill, non-GAAP net loss in 2023 was $29.9 million, compared to non-GAAP net loss of $71.1 million in 2022.

• Adjusted EBITDA in 2023 was negative $19.5 million, compared to negative $56.6 million in 2022.

• Net cash used in operating activities in 2023 was $13.6 million, compared to $52.4 million in 2022. Free cash flow in 2023 was negative $14.5 million, compared to negative $56.5 million in 2022.

Fourth Quarter 2023 Financial Results

Revenues
Total revenues were $36.0 million in the fourth quarter of 2023, a decrease of 10.2% from $40.1 million in the same period last year. Revenues of Agora were $15.3 million in the fourth quarter of 2023, a decrease of 3.2% from $15.8 million in the same period last year, primarily due to the decrease in usage from certain customers in emerging markets due to their tightening financing conditions. Revenues of Shengwang were RMB148.3 million ($20.7 million) in the fourth quarter of 2023, a decrease of 13.9% from RMB172.2 million ($24.3 million) in the same period last year, primarily due to the change of macroeconomic conditions and the disposal of the CEC business in the first quarter of 2023.

Cost of Revenues
Cost of revenues was $13.4 million in the fourth quarter of 2023, a decrease of 15.0% from $15.7 million in the same period last year, primarily due to the decrease in bandwidth usage and co-location costs.

Gross Profit and Gross Margin
Gross profit was $22.7 million in the fourth quarter of 2023, a decrease of 7.1% from $24.4 million in the same period last year. Gross margin was 62.9% in the fourth quarter of 2023, an increase of 2.1% from 60.8% in the same period last year, mainly due to the implementation of technical and infrastructural optimizations.

Operating Expenses
Operating expenses were $31.2 million in the fourth quarter of 2023, a decrease of 26.8% from $42.7 million in the same period last year.

• Research and development expenses were $16.3 million in the fourth quarter of 2023, a decrease of 23.3% from $21.3 million in the same period last year, primarily due to a decrease in personnel costs as the Company optimized its global workforce, including a decrease in share-based compensation from $3.7 million in the fourth quarter of 2022 to $2.0 million in the fourth quarter of 2023.

• Sales and marketing expenses were $7.1 million in the fourth quarter of 2023, a decrease of 42.1% from $12.2 million in the same period last year, primarily due to a decrease in personnel costs as the Company optimized its global workforce.

• General and administrative expenses were $7.9 million in the fourth quarter of 2023, a decrease of 14.7% from $9.2 million in the same period last year, primarily due to decreased professional services expenses and a decrease in personnel costs as the Company optimized its global workforce, including a decrease in share-based compensation from $1.8 million in the fourth quarter of 2022 to $1.2 million in the fourth quarter of 2023.
  

Other Operating Income
Other operating income was $0.2 million in the fourth quarter of 2023, compared to $0.1 million in the same period last year, primarily due to increase in government subsidies.

Loss from Operations
Loss from operations was $8.4 million in the fourth quarter of 2023, compared to $30.1 million in the same period last year.

Interest Income
Interest income was $4.8 million in the fourth quarter of 2023, compared to $3.2 million in the same period last year, primarily due to the increase in interest rates.

Other income
Other income was $1.1 million in the fourth quarter of 2023, primarily due to the income of incentive payments from a depositary bank, whereas there were no material transactions in the same period last year.

Net Loss
Net loss was $2.6 million in the fourth quarter of 2023, compared to $35.1 million in the same period last year.

Net Loss per American Depositary Share attributable to ordinary shareholders
Net loss per American Depositary Share (“ADS”)¹ attributable to ordinary shareholders was $0.03 in the fourth quarter of 2023, compared to $0.32 in the same period last year.

Fiscal Year 2023 Financial Results

Revenues
Total revenues in 2023 were $141.5 million, a decrease of 11.9% from $160.7 million in 2022. Revenues of Agora were $61.0 million in 2023, a decrease of 2.4% from $62.5 million in 2022, primarily due to the decrease in usage from and pricing to certain customers in emerging markets due to their tightening financing conditions. Revenues of Shengwang were RMB567.1 million ($80.5 million) in 2023, a decrease of 14.0% from RMB659.4 million ($98.2 million) in 2022, primarily due to the change of macroeconomic conditions, fast evolving regulations in certain downstream markets and the disposal of the CEC business in the first quarter of 2023.

Cost of Revenues
Cost of revenues in 2023 was $52.1 million, a decrease of 15.0% from $61.2 million in 2022, primarily due to the decrease in bandwidth usage and co-location costs.

Gross Profit and Gross Margin
Gross profit in 2023 was $89.5 million, a decrease of 10.0% from $99.4 million in 2022. Gross margin in 2023 was 63.2%, an increase of 1.3% from 61.9% in 2022 mainly due to the implementation of technical and infrastructural optimizations.

Operating Expenses
Operating expenses in 2023 were $146.6 million, a decrease of 29.2% from $206.9 million in 2022.

• Research and development expenses in 2023 were $77.7 million, a decrease of 32.2% from $114.5 million in 2022, primarily due to a decrease in personnel costs as the Company optimized its global workforce, including a decrease in share-based compensation from $18.1 million in 2022 to $12.7 million in 2023.

• Sales and marketing expenses in 2023 were $34.0 million, a decrease of 36.8% from $53.8 million in 2022, primarily due to a decrease in personnel costs as the Company optimized its global workforce, including a decrease in share-based compensation from $6.1 million in 2022 to $4.1 million in 2023.

• General and administrative expenses in 2023 were $35.0 million, a decrease of 9.6% from $38.7 million in 2022, primarily due to decreased professional services expenses and a decrease in personnel costs as the Company optimized its global workforce.

Other Operating Income
Other operating income in 2023 was $1.7 million, compared to $3.7 million in 2022, the majority of which came from government subsidies in both periods.

Impairment of Goodwill
An impairment of goodwill for $31.9 million was identified and recorded in the second quarter of 2023, primarily related to the negative impact on market demands because of a challenging global macroeconomic environment and regulatory changes in certain sectors. An impairment of goodwill for $11.9 million was identified and recorded in the fourth quarter of 2022, primarily related to Easemob as the financial performance of customer engagement cloud business fell below original expectations.

Loss from Operations
Loss from operations in 2023 was $87.3 million, compared to $115.8 million in 2022.

Interest Income
Interest income in 2023 was $18.8 million, compared to $9.6 million in 2022, primarily due to the increase in interest rate.

Investment Loss
Investment loss was $19.8 million in 2023, compared to $8.8 million in 2022, primarily due to the fair value decrease in an equity investment of $7.0 million and impairment losses on investments in certain private companies of $12.5 million.

Net Loss
Net loss in 2023 was $87.2 million, compared to net loss of $120.4 million in 2022.

Net Loss per ADS attributable to ordinary shareholders
Net loss per ADS attributable to ordinary shareholders in 2023 was $0.88, compared to $1.08 in 2022.

________________
¹ One ADS represents four Class A ordinary shares.

Share Repurchase Program

During the three months ended December 31, 2023, the Company repurchased approximately 14.1 million of its class A ordinary shares (equivalent to approximately 3.5 million ADSs) for approximately US$10.0 million under its share repurchase program, representing 5% of its US$200 million share repurchase program.

As of December 31, 2023, the Company had repurchased approximately 113.8 million of its class A ordinary shares (equivalent to approximately 28.5 million ADSs) for approximately US$104.3 million under its share repurchase program, representing 52% of its US$200 million share repurchase program.

As of December 31, 2023, the Company had 368.8 million ordinary shares (equivalent to approximately 92.2 million ADSs) outstanding, compared to 449.8 million ordinary shares (equivalent to approximately 112.5 million ADSs) outstanding as of January 31, 2022 before the share repurchase program commenced.

The board of directors has authorized an extension of the existing share repurchase program through February 28, 2025, with all other terms remaining unchanged.

Financial Outlook

Based on currently available information, the Company expects total revenues for the first quarter of 2024 to be between $32 million and $34 million. This outlook reflects the Company's current and preliminary views on the market and operational conditions, which are subject to change.

Earnings Call

The Company will host a conference call to discuss the financial results at 5 p.m. Pacific Time / 8 p.m. Eastern Time on February 26, 2024. Details for the conference call are as follows:
Event title: Agora, Inc. 4Q 2023 Financial Results
The call will be available at https://edge.media-server.com/mmc/p/p29mk9bu
Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may register for the call with the link below.
https://register.vevent.com/register/BI4b1e0c6631eb43448b9f00444ac7cff4
Please visit the Company’s investor relations website at https://investor.agora.io on February 26, 2024 to view the earnings release and accompanying slides prior to the conference call.

Use of Non-GAAP Financial Measures

The Company has provided in this press release financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). The Company uses these non-GAAP financial measures internally in analyzing its financial results and believe that the use of these non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing its financial results with other companies in its industry, many of which present similar non-GAAP financial measures. Besides free cash flow (as defined below), each of these non-GAAP financial measures represents the corresponding GAAP financial measure before share-based compensation expenses, acquisition related expenses, financing related expenses, amortization expenses of acquired intangible assets, income tax related to acquired intangible assets and impairment of goodwill. The Company believes that such non-GAAP financial measures help identify underlying trends in its business that could otherwise be distorted by the effects of such share-based compensation expenses, acquisition related expenses, financing related expenses, amortization expenses of acquired intangible assets, income tax related to acquired intangible assets and impairment of goodwill that it includes in its cost of revenues, total operating expenses and net income (loss). The Company believes that all such non-GAAP financial measures also provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by its management in its financial and operational decision-making.

Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with the Company’s consolidated financial statements prepared in accordance with GAAP. A reconciliation of its historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the tables captioned “Reconciliation of GAAP to Non-GAAP Measures” included at the end of this press release, and investors are encouraged to review the reconciliation.

Definitions of the Company’s non-GAAP financial measures included in this press release are presented below.

Non-GAAP Net Income (Loss)

Non-GAAP net income (loss) is defined as net income (loss) adjusted to exclude share-based compensation expenses, acquisition related expenses, financing related expenses, amortization expenses of acquired intangible assets, income tax related to acquired intangible assets and impairment of goodwill.

Adjusted EBITDA

Adjusted EBITDA is defined as net income (loss) before exchange gain (loss), interest income, investment income (loss), other income, equity in income of affiliates, income taxes, depreciation of property and equipment, amortization of land use right, and adjusted to exclude the effects of share-based compensation expenses, acquisition related expenses, financing related expenses, amortization expenses of acquired intangible assets and impairment of goodwill.

Free Cash Flow

Free cash flow is defined as net cash provided by operating activities less purchases of property and equipment (excluding the acquisition of land use right and the construction in progress for the headquarters project). The Company considers free cash flow to be a liquidity measure that provides useful information to management and investors regarding net cash provided by operating activities and cash used for investments in property and equipment required to maintain and grow the business.

Operating Metrics

The Company also uses other operating metrics included in this press release and defined below to assess the performance of its business.

Active Customers

An active customer at the end of any particular period is defined as an organization or individual developer from which the Company generated more than $100 of revenue during the preceding 12 months. Customers are counted based on unique customer account identifiers. Generally, one software application uses the same customer account identifier throughout its life cycle while one account may be used for multiple applications.

Dollar-Based Net Retention Rate

Dollar-Based Net Retention Rate is calculated for a trailing 12-month period by first identifying all customers in the prior 12-month period, and then calculating the quotient from dividing the revenue generated from such customers in the trailing 12-month period by the revenue generated from the same group of customers in the prior 12-month period. As the vast majority of revenue generated from Agora’s customers is denominated in U.S. dollars, while the vast majority of revenue generated from Shengwang’s customers is denominated in Renminbi, Dollar-Based Net Retention Rate is calculated in U.S. dollars for Agora and in Renminbi for Shengwang, which has substantially removed the impact of foreign currency translations. The Company believes Dollar-Based Net Retention Rate facilitates operating performance comparisons on a period-to-period basis.

Safe Harbor Statements

This press release contains ‘‘forward-looking statements’’ within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical or current fact included in this press release are forward-looking statements, including but not limited to statements regarding the Company’s financial outlook, beliefs and expectations. Forward-looking statements include statements containing words such as “expect,” “anticipate,” “believe,” “project,” “will” and similar expressions intended to identify forward-looking statements. Among other things, the Financial Outlook in this announcement contain forward-looking statements. These forward-looking statements are based on the Company’s current expectations and involve risks and uncertainties. The Company’s actual results and the timing of events could differ materially from those anticipated in such forward-looking statements as a result of these risks and uncertainties, which include, without limitation, risks related to the growth of the RTE-PaaS market; the Company’s ability to manage its growth and expand its operations; the continued impact of COVID-19 on global markets and the Company’s business, operations and customers; the Company’s ability to attract new developers and convert them into customers; the Company’s ability to retain existing customers and expand their usage of its platform and products; the Company’s ability to drive popularity of existing use cases and enable new use cases, including through quality enhancements and introduction of new products, features and functionalities; the Company’s fluctuating operating results; competition; the effect of broader technological and market trends on the Company’s business and prospects; general economic conditions and their impact on customer and end-user demand; and other risks and uncertainties included elsewhere in the Company’s filings with the Securities and Exchange Commission (“SEC”), including, without limitation, the final prospectus related to the IPO filed with the SEC on June 26, 2020. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. All forward-looking statements are qualified in their entirety by this cautionary statement, and the Company undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date hereof.

About Agora, Inc.

Agora, Inc. is the holding company of two independent businesses, Agora and Shengwang.

Headquartered in Santa Clara, California, Agora is a pioneer and global leader in Real-Time Engagement Platform-as-a-Service (PaaS), providing developers with simple, flexible, and powerful application programming interfaces, or APIs, to embed real-time voice, video, interactive live-streaming, chat, whiteboard, and artificial intelligence capabilities into their applications.

Headquartered in Shanghai, China, Shengwang is a pioneer and leading Real-Time Engagement PaaS provider in the China market.

For more information on Agora, please visit: www.agora.io
For more information on Shengwang, please visit: www.shengwang.cn

CONTACT: Investor Contact: investor@agora.io Media Contact: press@agora.io